PS Performance Acceleration™ Program
To help our clients ignite performance, Service Performance Insight (SPI) has developed the Professional Service Performance Acceleration™ program based on its industry-leading Professional Service Maturity Model™. The program starts with an “Outside-In” fact-based assessment which lays the foundation for strategic business planning. We use SPI’s research-based PS Maturity Model™ to calibrate PS organizational strengths and weaknesses and facilitate alignment around a shared view of priority improvement areas.
Insights gleaned from the PS Maturity™ Benchmark survey, leadership interviews, employee engagement surveys and operations reviews are used to provide an objective current-state assessment. Our team of senior consultants then leads a series of facilitated workshops to build clarity around the organization’s vision, strategy and execution plan.
Download our Service Performance Acceleration Overview