“The 2020 Professional Services Maturity™ Benchmark continues to build upon the wealth of data that SPIResearch has developed over the years. To be able to compare my business to that of my peers using benchmarks that are aligned with my business is invaluable. I am able to use the data to improve the efficiency of…

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The PS Maturity™ Benchmark is the world’s most respected authority for the technology services sector. Today, SPI Research, the leading independent research and consulting firm dedicated to helping professional services (PS) organizations make quantum improvements in productivity and profit, published the 13th annual Professional Services Maturity™ Benchmark. For professional service organizations, 2019 was year of…

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