Accelerate Service Productivity and Profit

2019 Professional Services Maturity™ Benchmark


Service Performance Insight (SPI Research) is proud to introduce the twelfth-annual Professional Services Maturity™ Benchmark.  For over a decade we have researched, benchmarked and built a maturity model to:

  • Help professional services (PS) executives better understand how their organization compares to others that are both similar in size and scope of work, as well as to the broader professional services market; and,
  • Provide an objective, fact-based framework for performance improvements that helps pinpoint the areas that will provide the greatest impact.

In 2007, SPI Research developed the PS Maturity Model™ as a strategic planning and management framework.  It is now the industry-leading performance improvement tool used by over 25,000 service and project-oriented organizations to chart their course to service excellence.

SKU: SPI19PSMB Category:


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