Report Release: The Structural Divide – Why Sales & PS Clash, and the Strategies to Fix it
Sales and Professional Services (PS) are meant to be allies, but too often they operate at cross-purposes, creating costly delays, strained client relationships, and margin erosion. In this ground-breaking new 50-page report, Service Performance Insight (SPI) pulls back the curtain on the real source of this friction: the Structural Divide. Download the report here: Reports Shop […]
The 18th Annual Professional Services Maturity™ Benchmark Report is out now.
2025 Report Highlights Industry Pressures, AI’s Growing Influence, and the Strategic Imperatives for High-Performance Firms. KNOXVILLE, TN, UNITED STATES, February 12, 2025 — Service Performance Insight (SPI Research), the leading independent research and consulting firm for professional services organizations (PSOs), has released its 18th annual Professional Services Maturity™ Benchmark Report, the most comprehensive performance analysis […]
The 2024 Project-based ERP Report is available to purchase.
Learn about and purchase our Project-based ERP Report
The 2024 PS Maturity™ Benchmark Report is available to purchase.
Learn about and purchase our the 2024 PS Maturity™ Benchmark Report