Service Lifecycle Management™
The service industry is buzzing about a new way to create, sell and deliver repeatable service products. It is called "service productizing." Productizing services offers pre-defined scope, pricing, duration, deliverables, and results providing PSOs predictable outcomes that previously have been inconsistent. But why is it done? How is it done? What are its benefits?
To answer these questions SPI has developed a unique Service Lifecycle Management™ framework to help PS organizations rapidly develop a repeatable approach to Service Portfolio creation. SPI's senior consultants work collaboratively with client service productizing teams to apply our Service Lifecycle Management™ framework while transferring knowledge and best practices.