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Service Productization Benchmark, Productization: Promise, Plateau, or the path ahead for Services?

SPI Releases 2025’s Service Productization Benchmark

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SPI Inside launched, with first integration announced with Kantata.

Service Performance Insight Launches SPI Inside™ with Kantata as First ISV to Embed its Proprietary Benchmark Dataset

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The Great Switch: The Day PS Delivery Models Flipped Overnight and What It Cost Us

The Great Switch: The Day PS Delivery Models Flipped Overnight and What It Cost Us

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Survey now live for SPI's 2026 Professional Services Maturity Benchmark™. Participate Today!

Survey Release: 2026 PS Maturity Benchmark™

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SPI Contributing to International Services Week 2025 Announcement

SPI Attending International Services Week – September 10th 2025

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The Impact of AI in Professional Services Survey now live.

Survey Launch: SPI’s 2025 Impact of AI in Professional Services

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The Structural Divide – Why Sales & Professional Services (PS) Clash, and the Strategies to Fix it

Report Release: The Structural Divide – Why Sales & PS Clash, and the Strategies to Fix it

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The 2025 Service Lifecycle Management Maturity Model™ (SLM³™) is SPI’s ground-breaking framework combining service lifecycle and productization fundamentals, first established in 2012, to help Professional Services organizations (PSOs) productize, scale, and manage their service offerings across the full lifecycle — from ideation through delivery to retirement - with maturity measurement at the core of how to measure progress.

Survey Launch: Help Shape the 2025 Service Lifecycle & Productization Benchmark

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Understanding the PS Maturity Benchmark™

You’ve Got the PS Maturity Benchmark™. Now What?

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AI AGENTS ARE COMING TO PROFESSIONAL SERVICES. HERE’S WHAT THE FUTURE LOOKS LIKE.

AI Agents Are Coming to Professional Services. Here’s What the Future Looks Like.

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