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The 2024 PS Maturity™ Benchmark Report is available to purchase.

The 2023 PS Talent Benchmark Report is available to purchase.

The 2022 PSA End-User Survey Report is available to purchase.

 

SPI Research in the News

2024

On March 14th Dave Hofferberth presented: AI in Professional Services - Trends for 2024

On Martch 7th Dave Hofferberth presented: 2024 SPI Benchmark – Insights Unleashed

On February 20th Dave Hofferberth presented SPI 2024 Benchmark Reveal: With Uncertainty Comes Great Opportunity

On February 15th Dave Hofferberth presented: Takeaways From the 2024 PS Maturity™ Benchmark.

 

2023

On December 14th Dave Hofferberth participated in a panel: 2023 Unwrapped: A Year-End Review of Consulting Challenges and 2024 Opportunities.

On December 7th, Dave Hofferberth presented: Powering Performance Through Talent Engagement: Key Insights from SPI's 2023 Professional Services Talent Benchmark.

On November 15th, Dave Hofferberth delivered a keynote speech at Kantata’s annual user conference. 

From October 16-17 Dave Hofferberth attended Deltek ProjectCon 2023. 

From October 18-19 Dave Hofferberth attended NetSuite SuiteWorld 2023

On Thursday, June 22nd at 11 AM PT (2 PM ET), Dave Hofferberth participated on a panel: Maintaining a Healthy Professional Services Business in an Uncertain Economy

On June 6th SPI Research was mentioned in a Consultancy.uk article.

On May 24th Dave Hofferberth participates in a panel: Shaping the Future of Professional Services: Industry Study Reveal.

On May 17th Consultancy.uk published an interview with Dave Hoferberth. 

On March 1st Dave Hofferberth presented SPI Benchmark 2023: Actionable Insights for EMEA Firms.

On February 22nd Dave Hofferberth presented Takeaways from the 2023 PS Maturity Benchmark.

On February 21st Dave Hofferberth presented SPI 2023 Benchmark Reveal: Consulting Challenges Ahead.

 

2022

From November 15-18th Dave Hofferberth attended Deltek ProjectCon 2022

On October 18th Dave Hofferberth presented Improve Revenue Forecasting with Project Visibility.

From September 27-30th Dave Hofferberth attended NetSuite SuiteWorld 2022

From September 12-14th Dave Hofferberth attended Workday Rising 2022

On May 12th Jeanne Urich presented The Importance of Unified Systems in Creating Actionable Insights for Professional Services Organisations.

On April 28th Dave Hofferberth presented SPI Research Reveals How to Take Advantage of Market Change to Drive Profitability

On April 26th Dave Hofferberth presented SPI 2022 Insights: The Shifting Paradigm for Professional Service Excellence

On April19th Jeanne Urich presented Perfecting Sales to Services Alignment with Salesforce and SPI.

On April 7th Jeanne Urich presented Why People and Projects Matter to Profitability for Professional Services Organisations

On March 10th Jeanne Urich presented How Top Performing Services Organizations Maximize Profits and Growth: Positioning for Success in 2022

On February 24th Dave Hofferberth presented 2022 SPI Benchmark Reveal: As the Market Heats Up, So Do the Challenges That Lie Ahead. 

On February 22nd Jeanne Urich presented Elevate your Business PerformanceTakeaways for the 2022 PS Maturity Benchmark. 

 

2021

On November 18th Jeanne Urich presented How a Unified Digital Platform Helps Modernize your Business.

On November 10th Dave Hofferberth presented at Sage Transform: By the Numbers: Accelerating Through Change for Professional Services. 

On October 26th Dave Hofferberth presented 6 Best Practices for Your Consulting Firm to Achieve Success in 2022

From October 18-21 Jeanne Urich and Dave Hofferberth attended NetSuite SuiteWorld

On October 19th Dave Hofferberth presented Build Your Growth Plan to Maximize Practice Value at NetSuite’s SuiteWorld in Las Vegas.

On October 12th Dave Hofferberth presented Empowering talent by streamlining practice management. 

On September 16th Dave Hofferberth was part of an industry panel discussing Success in Professional Services.

From September 14-15th Dave Hofferberth attended Deltek Insight 2021.

On May 19th Dave Hofferberth presented By the Numbers –  Accelerating Through Change in the Professional Services Industry.

On April 29th Dave Hofferberth presented How did the Service Industry Perform in 2020?

On March 31 Jeanne Urich presented Top Tech Trends in 2021 for Professional Services Organizations.

On March 24 Dave Hofferberth presented Thrive in the New Normal: Lessons Learned from the 2021 Professional Services Maturity Benchmark.

On February 23rd Dave Hofferberth presented 2021 SPI Benchmark Reveal:  Building an Agile Consulting Business Structure

On Janaury 22nd Jeanne Urich presented a podcast Talent Maturity in the Professional Services Industry

 

2020

On December 10th Dave Hofferberth hosted a panel of C-level executives for a virtual lunch to discuss what can and should professional services firms do to build a brighter future post 2020.

On November 10th Jeanne Urich presented The Unexpected Benefits of a Forced Digital Transformation for Professional Services Organizations

On October 14th – 15th Dave Hofferberth attended the virtual conference Unit4 Experience for You (X4U)

On October 5th Jeanne Urich attended NetSuite Now! On Air covering NetSuite’s latest strategy and vision. 

On September 15th – 16th Dave Hofferberth attended Deltek Insight 2020

On August 25th Dave Hofferberth presented Benchmarking Best Bets for Top Consulting Performance in 2020 and Beyond

On June 25th Jeanne Urich attended the FinancialForce X Summit.  

On May 27th Dave Hofferberth presented Delivering Superior PS in Uncertain Times.

On April 24th Jeanne Urich attended the Workday Innovation Summit.

On April 16th Jeanne Urich presented How the Best Services organizations manage through good times and bad.

On February 25th Dave Hofferberth presented Consultancy Growth in an Era of Change.

February 11th interview with Jeanne Urich How the Best Stay on Top in Professional Services.

 

2019

On September 24th Dave Hofferberth presented Engagement Management Visibility:  Top Consultancy KPIs and Strategies for SMB Growth. 

On September 19th Jeanne Urich presented The Business Impact of Increasing Billable Utilization.

On June 27th Dave Hofferberth presented Cross-Functional, Data-Driven Decision Making.

On May 22nd Dave Hofferberth presented Why Client Satisfaction Matters for Consulting Firms: 5 KPIs to Watch

On May 16th Jeanne Urich presented Best in Class KPIs: Benchmarking Your Professional Services Business.  

On April 30th Dave Hofferberth presented Put Your Clients First: How Modern Services Organizations Are Increasing Customer Satisfaction

On March 15th Dave Hofferberth presented some key findings from the 2019 Professional Services Maturity™ Benchmark Report.  

On February 26th Jeanne Urich presented the latest insights from SPI’s 2019 Professional Services Maturity™ Benchmark.

On January 29th Dave Hofferberth presented Simplicity Matters: Driving Success Across Professional Services Organizations

 On January 24th Jeanne Urich presented The Year in Review and What Lies Ahead.

 

2018

On December 11th Jeanne Urich presented Secrets to Building a Multi-Revenue Stream Services Business

On November 15th Dave Hofferberth presented Plan to Perfection – A data-driven approach to annual Professional Services Planning.

On November 13th Dave Hofferberth presented Be a Leader Through Improved Financial Management, the final in a 4-part series on “Leaders vs. Laggards – Where does your firm fit in?”   

On November 8th Dave Hofferberth presented How product-based business models are rapidly being replaced by the new services economy.  

From November 5 – 8 Dave Hofferberth attended and spoke at Deltek Insight 2018. 

On November 1st Jeanne Urich presented "4% rise in bill rates:  How does that impact your professional services organization?    

On October 24th Dave Hofferberth presented Rise of the MachinesHow Artificial Intelligence (AI) and Machine Learning (ML) are Changing People-Based Businesses.

On October 16th Jeanne Urich was interviewd by Mavenlink on the 2018 Professional Services Global Pricing, Compensation, and Utilization Report

On October 9th Dave Hofferberth presented 5 KPIs Most Highly Correlated to Profitability. What you need to know now for your 2019 planning!  

From October 1-4, Jeanne Urich attended Workday Rising 2018.

On September 27th Dave Hofferberth presented The Top Five KPIs for Professional Services Organizations.

On September 20th Jeanne Urich presented a summary of the 2018 Pricing, Compensation and Utilization Study

On September 15th Dave Hofferberth presented Be a Leader Through Superior Project Execution.  

Jeanne Urich was recently interviewed by Forbes Magazine

From June 25-27, Jeanne Urich attended FinancialForce Community Live.  

On June 19th Jeanne Urich presented Why Ecosystems Matter: Leveraging the Google Platform for Professional Services Profit.

On May 15th Dave Hofferberth presented "Be a Leader Through Optimized Talent Strategies"

On May 15th Jeanne Urich presented “The Resurgence of European Professional Services”.

From April 24-27 Jeanne Urich attended NetSuite SuiteWorld in Las Vegas. 

On April 25th Dave Hofferberth presented "The Top Five KPIs for Professional Services Organizations."

On April 19th Jeanne Urich presented "What Separates the Best Service Organizations from the Rest?"

On April 6th Dave Hofferberth was be interviewed on “The  Power of Visibility – Performance Benchmarking Meets Real-time Information.” 

Dave Hofferberth completed Part 1 of a 4-part series on “Leaders vs. Laggards – Where does your firm fit in?”

On March 6th Dave Hofferberth was interviewed by ValueInspiration on “How PSOs can thrive when technology is used the right way.

 

2017

On December 7th Jeanne Urich presented Forecasting the Service Industry

On November 29th Jeanne Urich presented the 2017 Professional Services Automation (PSA) End-user Survey Results

On November 2nd Dave Hofferberth presented The Top Five KPIs for Professional Services Organizations. Download the webinar.  

On October 26th Jeanne Urich presented Professional Services Best Practices at an executive breakfast in London. Here are video clips from the event.

From October 23 – 25, Dave Hofferberth attended Deltek Insight 2017 in Nashville, TN. 

From October 9 - 11, Jeanne Urich and Dave Hofferberth attended Workday Rising 2017 in Chicago.

On September 6th Jeanne Urich presented at the Next Ready Tour – Scaling your Business - Learn how to thrive in the new services economy.  

On July 27th Jeanne Urich presented How to Avoid the Speedbumps when Scaling your Professional Services Business.

On July 19th Jeanne Urich presented Success Tips from the Top Performing Professional Services Organization.

From June 19th - 22nd Jeanne Urich attended FinancialForce Community Live in Las Vegas. 

On June 15th Dave Hofferberth attended the Unit4 Analyst Summit in Boston.  

On June 6th Jeanne Urich presented Tips from the 2017 “Best-of-the-Best” Professional Services Organizations.

On May 31st Jeanne Urich presented European Professional Services on the rise. How does your business compare?

On May 17th Jeanne Urich presented Success Tips from the 2017 Best-of-the-Best Professional Services Organizations

On May 9th Dave Hofferberth presented Leadership Strategies in Uncertain Times: Financial Performance.  

From April 24th - 27th Jeanne Urich and Dave Hofferberth attended NetSuite SuiteWorld in Las Vegas.

On April 11th Dave Hofferberth participated in a panel on Consulting Firm Metrics that REALLY Matter in 2017

On March 14th Dave Hofferberth presented Lessons learned from 10 years of Professional Services benchmarking.

On March 9th Jeanne Urich presented Tips from the 2017 “Best-of-the-Best” Professional Services Organizations.

On February 23rd Dave Hofferberth presented Leadership Strategies in Uncertain Times: Service Delivery.  

On February 22nd Jeanne Urich presented the 2017 Professional Services Maturity™ Benchmark Best-of-the-best Professional Service Providers.

 

2016

On December 15th Dave Hofferberth presented The Top Five KPIs for Professional Services Organizations

On December 8th Dave Hofferberth presented 21st Century Project Service: Empowering Employees Across The Enterprise.  

On December 7th Jeanne Urich presented 2016: The Year in Review and What Lies Ahead for Professional Services Organizations.  

From November 14th – 17th Dave Hofferberth attended Deltek Insight in Washington, DC.   

On November 10th Dave Hofferberth presented Leadership Strategies for Uncertain Times: Talent Managementthe second in a four-part series of webcasts. 

On November 1st Jeanne Urich presented The State of the PS Industry: Leveraging Systems to Increase Profit in New York.  

On October 25th Dave Hofferberth presented Unleash the Productivity of Sales and Service Delivery Through Customer Insights.  

On October 19th Dave Hofferberth presented How Leading PSOs Harness Talent and Grow Margins.

On October 11th Jeanne Urich presented Close Up on Europe: Professional Services Maturity Benchmark Results™ Benchmark Results.   

From October 3rd – 6th Jeanne Urich attended Dreamforce 2016 in San Francisco.  Click here to download SPI's Research Note

On October 4th Jeanne Urich presented PSA: Challenge: How do You Rank Against the Top Professional Services Organizations? at Dreamforce in San Francisco.  

From September 26th – 28th Jeanne Urich and Dave Hofferberth attended Workday Rising in Chicago.  Click here to download SPI's Research Note.  

On September 20th Dave Hofferberth presented Leadership Strategies for Uncertain Times: Marketing & Selling Services, the first in a four-part series of webcasts. 

On September 13th Jeanne Urich presented Chart Your Course to Professional Services Excellence.  

Jeanne Urich presented The State of the PS Industry: Leveraging Systems to Increase Profit in Sydney, Australia on July 27th.

Jeanne Urich hosted an interactive, educational afternoon, focused on winning PS industry strategies from the new 2016 PS Maturity™ Benchmark: 

Dave Hofferberth presented 5 Secrets to High Growth & Profit Through Project Sales and Delivery Alignment on June 9th.  

Jeanne Urich presented Grow or Slowly Fade Away: Why high growth firms are the most successful on May 12th.

Dave Hofferberth presented The Top Five KPIs for Professional Services Organizations on April 28th

Dave Hofferberth presented at Microsoft Envision in New Orleans on April 5th.  

Jeanne Urich presented 2016 and Beyond: The Top Five Professional Service Trends to Watch on February 24th.

Jeanne Urich presented the 2016 SPI PS Benchmark Survey Results on February 18th.

Jeanne Urich presented a Sneak Peek at the 2016 Professional Services Benchmark on January 28th.  

Dave Hofferberth presented The Top Five KPIs for Professional Services Organizations on January 21st