Introducing SPI’s 2025 Service Lifecycle & Productization Benchmark.
SPI have just launched our latest survey for the 2025 Benchmark – Thank you to our business community for supporting this.
Why Participate?
Firms that complete the survey receive their own copy of the Benchmark report and a personalized SLM³ maturity scorecard showing how their service portfolio management compares across SPI’s five pillars: Leadership, Client Relationships, Talent, Service Execution, and Finance & Operations.
Benefits include:
- A clear roadmap to move from custom to productized services
- Data-backed insights to improve margin, scale, and innovation
- Strategic guidance to align services with client value and growth
- Direct linkage and contextualization to our industry leading PS Maturity Benchmark™
How to Participate?
Click our Contribute button below to be redirected to our Survey Monkey survey – contribute and receive your own maturity results and full Benchmark report.
What Is the 2025 SLM³ & Productization Benchmark?
The 2025 Service Lifecycle Management Maturity Model™ (SLM³) is SPI’s ground-breaking framework combining service lifecycle and productization fundamentals, first established in 2012, to help Professional Services organizations (PSOs) productize, scale, and manage their service offerings across the full lifecycle — from ideation through delivery to retirement – with maturity measurement at the core of how to measure progress.
SPI’s most downloaded report in it’s history – this Benchmark changed the game on understanding service lifecycle management and productization.
Expanded on from SPI’s ground-breaking 2012 model, the 2025 edition now incorporates:
- AI and automation readiness
- Outcome-based pricing models
- Portfolio agility and time-to-value benchmarks
This report is ideal for PS executives, service product leaders, and CXOs driving transformation and margin growth in a services-led business model.