Free White Papers – Introducing the PS Maturity Model
An introduction and overview of the ground-breaking PS Maturity Model™ including the five service performance pillars, maturity definitions, the PS excellence roadmap and the impact of maturity on financial results.
Free White Papers – Service Performance Acceleration
An overview into how to conduct a comprehensive assessment of your company’s service business, using the objective PS Maturity Model™ and benchmark to diagnose areas of strength and weakness.
Free White Papers – Evaluating Professional Services Automation (PSA)
Evaluating Professional Services Automation (PSA)
An overview into how to conduct an evaluation and selection of Professional Services Automation (PSA) solutions.
Free White Papers – Comparing Best-of-Breed PSA vs. Suites
Comparing Best-of-Breed PSA vs. Suites
This white paper explores the advantages and disadvantages of the best-of-breed versus the integrated suite approach of Professional Services Automation (PSA) solutions.
Free White Papers – 2015 State of PS in APac
This white paper highlights the state of Professional Services in the Asia-Pacific region.
Free White Papers – The 2015 PS Best of the Best
This white paper highlights how the 2015 Professional Services Maturity Benchmark participants elevated performance.
Free White Papers – Looking Forward – Catalysts for Growth in PS
This white paper identifies some of the challenges executives face in terms of delivering high-growth professional services, and how leaders focus on performance improvement as a way to rapidly grow revenue and profit.
Free White Papers – Intelligent Growth
A look at how organizations should evaluate their information infrastructure to ensure they select the right solutions to help them grow profitably.
Free White Papers – Accelerate Professional Services Growth & Profit
Growing revenue and increasing profitability is a primary goal for almost any business. For professional service (PS) firms, revenue growth and profit improvement are inextricably intertwined.
Free White Papers – The Drive to Achieve Excellence in the IT Services Industry
The Drive to Achieve Excellence in the IT Services Industry
This white paper explores how the world of IT Services consulting continues to advance. This rapid evolution is the result of the importance and need for greater and more timely information across every industry.