Free White Papers – Killer Service Transformation

Killer Service Transformation

Killer Service Transformation
Differentiating transformation, reengineering and change management; a transformation solution that works including successful transformation case studies and compelling financial results.

Free White Papers – Killer Service Marketing

Killer Service Marketing

Five easy steps to “Go-To-Market”.  The rules and impact of business development; what PS buyers are looking for; positioning made easy and an overview of sales tools to make your marketing programs stick.

Free White Papers – Resource Renaissance

In a people-based business like Professional Services the two primary profitability levers are bill rates and consultant productivity also known as billable utilization.

In a people-based business like Professional Services the two primary profitability levers are bill rates and consultant productivity also known as billable utilization.