Benchmark Published: 2025’s Impact of AI on Professional Services Benchmark

This essential study shows where AI is actually moving the needle in PSOs and ESOs – the top use cases leaders today prioritize, how high performers select and scale AI pilots, and the data-driven truth behind which firms are progressing and which are still stuck in a superficial hype cycle.
Service Performance Insight Launches SPI Inside™ with Kantata as First ISV to Embed its Proprietary Benchmark Dataset

Service Performance Insight Launches SPI Inside™ with Kantata as First ISV to Embed its Proprietary Benchmark Dataset.
SPI’s AI era begins with Kantata securing exclusive rights among PSA vendors to the professional services industry’s richest performance dataset