Professional Services just hit its first real AI reality check.
This essential study shows where AI is actually moving the needle in PSOs and ESOs – the top use cases leaders today prioritize, how high performers select and scale AI pilots, and the data-driven truth behind which firms are progressing and which are still stuck in a superficial hype cycle.
SPI Research’s new 2025 Impact of AI on Professional Services report — built from in-depth surveys from 146 PSOs and ESOs worldwide — reveals a market adopting AI fast but struggling to turn it’s pilots into performance.
“Only One in Ten PS Firms Are Attempting Truly Transformational AI.”
Across 45 pages and 50+ figures, tables and charts, the study exposes widening gaps between high-performing firms and everyone else, a dramatic rise in PSA sentiment and the uncomfortable truth that only 40% of consultants and employees can use AI today.
Revenue generated from AI initiatives is set to triple in 3 years – but if you want to know where AI is truly improving delivery, where it’s failing and what the top 20% are doing differently, this is the benchmark the industry will be talking about.
“AI will not eliminate Professional Services, but AI-enabled firms will outperform and eventually leave behind those that don’t evolve.”
What you’ll receive after purchase:
- The full 2025 Impact of AI in Professional Services Report (when published)
- Real top use cases from ~100 SaaS and Consulting firms
- Differentiate the hype from reality
- Understanding the AI ROI
- Strategies and frameworks to prioritize AI initiatives
- Preferential rates on SPI products & services