Benchmark Published: 2025’s Impact of AI on Professional Services Benchmark
This essential study shows where AI is actually moving the needle in PSOs and ESOs – the top use cases leaders today prioritize, how high performers select and scale AI pilots, and the data-driven truth behind which firms are progressing and which are still stuck in a superficial hype cycle.
SPI Inside: AI Promised Productivity. Data Quality Still Holds the Keys.
In a world where AI gives us access to all the data we could ever need, real advantage comes not from more data – but from the right data.
Service Performance Insight Launches SPI Inside™ with Kantata as First ISV to Embed its Proprietary Benchmark Dataset
Service Performance Insight Launches SPI Inside™ with Kantata as First ISV to Embed its Proprietary Benchmark Dataset.
SPI’s AI era begins with Kantata securing exclusive rights among PSA vendors to the professional services industry’s richest performance dataset
Unlocking the Future: AI’s Role in Transforming Professional Services.
On December 10th Dave Hofferberth presented Unlocking the Future: AI’s Role in Transforming Professional Services. Things You’ll Learn Abstract Artificial intelligence (AI) is reshaping the way professional services organizations operate, presenting both new opportunities and unique challenges. With AI’s potential to transform service delivery, operations, and client engagement, professional services leaders are poised to benefit from innovations […]
Unlocking the Potential of Generative AI in Professional Services
On November 5th Dave Hofferberth presented Unlocking the Potential of Generative AI in Professional Services.