The Great Switch: The Day PS Delivery Models Flipped Overnight and What It Cost Us
By 2024, 68% of all billable hours were delivered off-site; a sharp rise that pushed the gap well beyond the previous 2021 high of 59%, signalling a lasting shift in delivery models. We explore the impact in this article.
Beyond Utilization: Building a Smarter Impact Model
The best firms aren’t asking, “How do we hit 75% utilization?” They’re asking, “How do we align utilization with strategic growth, client impact, and workforce sustainability?”
The Truth About Billable Utilization: What Works and What Doesn’t
Billable utilization has long been a key metric for PS firms, but is it still the best path to profitability? SPI’s latest data uncovers a shift in the industry.