Surveying Open: 2025 Service Lifecycle & Productization Benchmark

Professional Services Maturity Model - PS Maturity Model - Maturity Matrix - Services Optimization - Services Lifecycle Management Maturity Model

The 2025 Service Lifecycle Management Maturity Model™ (SLM³) is SPI’s ground-breaking framework combining service lifecycle and productization fundamentals, first established in 2012, to help Professional Services organizations (PSOs) productize, scale, and manage their service offerings across the full lifecycle — from ideation through delivery to retirement – with maturity measurement at the core of how to measure progress.
Survey Deadline: 31/07/2025