Reports for Sale

SPI Research conducts research studies that provide insight into how project and services-driven organizations can accelerate productivity and profit. These studies are presented in reports available for purchase and will be emailed in PDF format. Please include your email address when purchasing reports. Special discount pricing is available for organizations purchasing reports in bulk.

 

2024 Project-based ERP Report

2024 Project-based ERPTM Report
$395

Over the past five years, Project-based ERP solutions have taken off as professional services organizations have demanded greater visibility, integration, automation, and process control of their information systems. Project-based ERP solutions comprise the core information solutions that professional services firms need to run their business. This year's 50-page report help PS leaders better understand Project-based ERP and how they can use it to improve organizational performance.


2024 PS Maturity Benchmark Report

2024 Professional Services MaturityTM Benchmark
$2,495

The Professional Services Maturity™ Benchmark is designed to help Professional Services Organizations (PSOs) understand their relative performance compared to an expansive benchmark of peers. It provides visibility into critical business processes and key performance measurements so organizations can compare, diagnose and improve their own performance. It provides prescriptive advice so organizations can pinpoint current levels of maturity and visualize the steps required to advance to the next level. Service Performance Insight (SPI) Research first introduced the "New Professional Services Maturity Model" benchmark report in January 2008. Since that time over 50,000 PS organizations have adopted it to chart their course to service excellence. This year's 229-page report is based on completed surveys from 575 participants and provides comparative analysis to nearly 6,500 organizations that have participated in the benchmark survey over the past 17 years.


2020 PS Talent Maturity

2023 PS Talent MaturityTM Benchmark
$995

Service Performance Insight is proud to announce the release of the 2023 Professional Service Talent Benchmark study. 137 firms with over 50,000 billable resources from around the world participated. The study provides analysis of target and realized bill rates, compensation and utilization across a broad range of professional service verticals, geographies and job levels around the globe. It gives an unprecedented view of Professional Services workforce distribution and composition by industry segment through an analysis of organization structures for various service segments including Management Consulting; IT Consulting; embedded SaaS; and Architecture & Engineering firms.


PS Maturity Scorecard with Qualtrics survey

Professional Services MaturityTM Scorecard with Qualtrics survey
$12,000

Do you know how mature your consulting business is? Do you know where to focus to produce the greatest returns?

Service Performance Insight now offers its new custom 55 page PS Maturity ™ Scorecard including a web executive briefing for only $12,000! This scorecard includes a Qualtrics survey of up to 20 key employees to uncover potential areas of improvement.  

The Professional Services Maturity™ Scorecard is designed to help Professional Service Organizations (PSOs) understand their relative performance compared to an expansive benchmark of peers. The PS Maturity™ Scorecard provides your organization with a comparative benchmark to your peer group (ie, IT consultancies with fewer than 300 employees) and pinpoints areas where you should focus your performance improvement efforts. It provides visibility into critical business processes and key performance measurements so organizations can compare, diagnose and improve their own performance. It provides prescriptive advice so organizations can pinpoint current levels of maturity and visualize the steps required to advance to the next level.


PS Maturity Scorecard

Professional Services MaturityTM Scorecard
$6,500

Do you know how mature your consulting business is? Do you know where to focus to produce the greatest returns?

Service Performance Insight now offers its new custom 55 page PS Maturity ™ Scorecard including a web executive briefing for only $6,500!

 


2022 PSA End-user Survey Report

2022 Professional Services Automation (PSA) End-user Survey Report
$695

During the second quarter of 2022, SPI Research conducted a Professional Services Automation (PSA) end-user survey. This examination of 88 billable organizations asked both quantitative and qualitative questions regarding why firms selected PSA, which attributes were most important, and how buyers perceived their benefits. Most importantly, this study looked at both pre- and post-PSA deployment.

PSA helps executives and project team members better understand the time and cost to deliver services, and therefore derive a value and return on investment from the work they deliver. Now organizations in almost every industry are starting to adopt PSA to more efficiently deliver projects and services while accurately tracking time and cost.


2019 PS Human Capital Management Survey

2019 PS Human Capital Management Survey
$695

The 2019 PS Human Capital Management Survey is designed to help Professional Services Organizations (PSOs) understand how HCM solutions are being used (do organizations take advantage of the full solution); where they work well, and where they don’t; and the true value delivered. It is important to understand what is important in terms of your selection of HCM, and did you achieve the benefits you expected. This information can be fed back to the vendors to improve solution capabilities. This year's 45-page report is based on completed surveys from 52 firms.


2014 Professional Services Automation Buyer's Guide

2017 Professional Services Automation Buyer's Guide
$60

The growth engine of the world’s economy has shifted from manufacturing to project-based, people-centric services businesses. These businesses rely on Professional Services Automation (PSA) solutions. PSA automates core business processes such as quote-to-cash, resource management, project management, time capture and billing. It provides the real-time visibility necessary to improve organizational efficiency and effectiveness.

This PSA Buyer’s Guide provides an overview of important trends, business processes and selection criteria to help project- and services-based businesses evaluate and choose PSA applications, which will provide the level of insight, management and control needed to improve productivity and profitability.


Service Lifecycle Management

2012 Service Lifecycle Management MaturityTM Benchmark
$195

The service industry is buzzing about a new way to create, sell and deliver repeatable service products. It’s called “service productization.” Many find productized services alluring because of the promise of bigger sales pipelines, rapid deal closure, faster client time-to-value and improved project delivery quality. Based on our research, no other recent business topic has generated the same level of curiosity – and confusion.

This report is based on completed surveys from 102 Professional Service Organizations and contains 87 pages with 96 insightful charts and graphs.


PS solution market analysis

Purchase SPI Research Consulting
$300 / Hour

SPI offers comprehensive solutions to facilitate service organization improvement through assessment, business planning, change management, leadership development and mentoring. If you are the leader of a technology company or a Professional Services executive and you want to turn your Professional Services organization into a value-added profit center; learn how to maximize your service revenue and profit; target and attract the “right” customers, faster and more consistently; attract, retain and engage a high-caliber consulting workforce; improve service operations to consistently deliver quality projects; or create an integrated sales and marketing plan that is practical, effective, and gets results

Let Service Performance Insight help you chart a course
to Professional Services excellence.