2024 The Impact of AI on Professional Services


Item Number: SPI24AIPS
Price: $495

You should receive a link to the PDF within 1-day.

SPI Research, the leading provider of Professional Services research, published the 2024 The Impact of AI on Professional Services. The 57-page report, a unique resource, offers data-based guidance for professional services executives. It includes 30 informative tables and graphics illustrating how Artificial Intelligence (AI) and Generative AI reshape the Professional Services Market. Data was taken from 103 firms.

The report contains:

  • 58 pages with 30 insightful charts and graphs with the analysis derived from 103 Professional Service Organizations.
  • The definition of Artificial Intelligence, Generative AI and Machine Learning. How do these technologies differ, and how will PSOs sell their services?
  • Analysis of how PSOs use AI within their application infrastructure to improve all aspects of their organization – working to drive greater client satisfaction, hiring more efficiently and effectively, automating service delivery processes, and managing financial operations more accurately and efficiently.
AI, particularly Gen AI, is a tool and a revolution in the professional services sector. It automates routine tasks, provides data-driven insights, and enhances overall efficiency. This technology fundamentally reshapes how services are delivered and how organizations operate internally. From more accurate and dynamic planning to improved marketing and sales campaigns, AI is a game-changer for professional services organizations, helping them optimize performance and achieve higher project margins. AI enhances innovation and creativity, helps sustain growth, offers automation and efficiency gains, and helps drive data analysis, improving client satisfaction and margins. The report highlights how professional services organizations (PSOs) utilize AI internally and sell services to a broad spectrum of clients.

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